Hood River County Library District Road Map to Reopening

The Hood River County Library District leadership team has developed a staged approach to providing library services to our community in response to the COVID-19 pandemic. This plan is a work in progress and will be updated as new information is available and new health and safety guidelines and regulations are released.

Stage 1

Library Branches Closed, Virtual Library Services

Date: March 14, 2020

  • Most staff work remotely, some staff work in the building
  • Volunteer services suspended
  • Take care of fiscal, personnel, maintenance and statistical tasks
  • Offer virtual programs for all ages
  • Call center and email assistance to patrons
  • Staff processing new physical library materials at home
  • Physical branches closed
  • Outdoor book returns closed
  • Preparation for next phase

Stage 2

Library Buildings Open to Staff Only

Date: March 26, 2020

  • Continue services offered in Stage 1
  • Collections work caught-up
  • Office work routines restored
  • Outdoor book returns closed
  • Preparation for next stage

Stage 3: Library Services Restored Out of Building

Date: March 28, 2020

  • Continue services offered in Stage 1
  • Bookmobile – Partnering with Hood River County School District to send a bookmobile to specific neighborhoods in Odell and Hood River
  • Curbside Services
  • Patrons can visit their branch library to pick up holds
  • Telephone reference/research assistance/reader’s advisory services offered during Curbside hours
  • Printing capability for Curbside Pickup
  • Library material returns accepted in outdoor book returns
  • SAGE Library Consortium interlibrary loan services restored
  • Outdoor Wi-Fi Zones with laptops for day use
  • Senior outreach to assisted living facilities
  • LOT items for checkout
  • Volunteer services suspended

Exploring:

  • Adding mail delivery for home bound patrons
  • Restocking of mini-libraries located around the county
  • Some volunteers services restored

Stage 4

Library buildings open: Grab-and-Go Model

Date: TBD

Continue services offered in Stage 1

  • Library branches open to public and library services for the general public are provided on a limited schedule to allow for enhanced cleaning and physical distancing requirements
  • Limit the number of people allowed at one time in each building to facilitate physical distancing (max capacity TBD).
  • Limit computer time/wifi use in the building to 45 minutes by appointment so that sanitation can take place between users
  • Most seating will be removed from the public floor to reduce sanitation requirements and to limit the amount of people in the building due to physical distancing requirements
  • Programs and most services remain virtual, including Summer Reading
  • Meeting room is designated for materials quarantine and furniture storage and will remain closed for reservations for the foreseeable future
  • Study rooms will not be available
  • Children’s toys, costumes and coloring crayons/sheets will not be available
  • Makerspace will be closed
  • To limit cleaning/disinfecting requirements, bathrooms closed to the public. A public restroom is located on State Street.
  • Some volunteers services restored

Stage 5

Majority of Library Services Restored

Date: TBD

  • Majority of library services and programs are restored
  • Some virtual programs may continue
  • Public meeting room and study rooms may open with limited capacity
  • Some seating will be restored
  • Makerspace will reopen will restrictions
  • Programs for children, teens, and adults may be offered in open spaces in the library and outdoors
  • Some children’s toys and coloring crayons/sheets may be available
  • No appointment necessary for computer use but physically distancing and sanitation procedures still are in place
  • Some volunteers services continue

Stage 6: Full Library Services (All restrictions lifted)

Date: TBD

  • All library programs library services are restored with new changes in place based upon new health and safety recommendations
  • All volunteer services are restored

Cleaning, Disinfecting, and Safety Guidelines for all Stages

For staff:

  • Each staff person disinfects their work area at the beginning, ending and hourly during their shift and will clean shared surfaces and equipment often
  • Wears coverings when working in the building and community
  • Wash hands often and use alcohol-based hand sanitizers
  • Work stations are set up to accommodate physical distancing between individuals
  • Adhere to the Hood River County Library District COVID-19 Employee policy

For Public Areas:

  • Rearrange library furniture to establish proper physical distancing
  • Increase cleaning and disinfecting, especially door handles, light switches, faucets, railings, elevator buttons, high touch tables/counters, seating and tables
  • Staff will wiping down computer keyboards, work station surfaces and public service desks after each patron use
  • Staff will wear gloves when emptying book drop and providing Curbside and In-Person Services
  • Quarantine returned materials for 72 hours

For patrons we highly encourage the following:

  • Face coverings are required in the building. Paper masks will be provided.
  • Use hand sanitizer when entering and leaving the building
  • Do not enter the building if you are sick
  • Keep six feet of distancing from people who do not live in your household
  • If able, please only send one representative from your household during Stage 4

The Hood River County Library District would like to thank the Wyoming State Library, and the Cook Memorial Library and Jackson County Library System in Oregon for sharing their reopening plans. This plan was created by drawing from their plans.

This document is a work in progress. We will update the document as new reopening plans are shared and new health and safety guidelines and regulations are released.

Draft: Last revised 6/17/20